We’re Here to Help

At Kinherglow, we value every customer and are committed to providing a helpful and reliable shopping experience.

Whether you have questions about our jewelry, your order, shipping information, returns, or any other concerns, our customer support team is here to assist you.

Please feel free to contact us using the information below.

Get in Touch

Email:

info@kinherglow.com

Phone:

+1 (279) 205-1563

Customer Support Hours:

Monday – Friday

9:00 AM – 5:00 PM (U.S. Pacific Time)

We will respond to your message as soon as possible during our business hours.

Order Support

For faster assistance regarding an existing order, please include:

Order number

Full name used during checkout

Email address associated with the order

Details of your question or request

This helps us locate your order and provide a faster response.

Shipping & Fulfillment

Kinherglow serves customers in the United States.

Orders are fulfilled and shipped within the United States through our professional U.S. fulfillment partner.

For questions regarding:

Shipping status

Tracking information

Delivery updates

Please contact our support team with your order details.

Returns & Refunds

If you need assistance with a return or refund, please contact us before sending any items back.

Our team will provide the appropriate return instructions based on your order situation.

For more details, please review our Return & Refund Policy and Shipping Policy.

Company Information

Brand:

Kinherglow

Operating Company:

Yiwu Qinghe Jewelry Co., Ltd.

义乌市庆合饰品有限公司

U.S. Customer Service Address:

490 Post St, Ste 500

San Francisco, CA 94102

United States

Please note: This address is provided for customer service purposes. Return shipments should only be sent to an address provided by our support team after return authorization.

Manufacturing Information

Our jewelry operations are based in Yiwu, Zhejiang, China.

Factory Address:

Building B, Baihui Technology Park

No. 233 Qihang Road, Houzhai Town

Yiwu, Jinhua, Zhejiang, China

Contact Form

You can also reach us by completing the contact form below.

Please provide your name, email address, and message details so our team can assist you efficiently.

Thank You for Choosing Kinherglow

We appreciate your trust and look forward to helping you find jewelry that fits your style and everyday moments.