Terms of service
Last Updated: July 19, 2026
Welcome to Kinherglow. These Terms of Service describe the rules and conditions for using our website and purchasing products from kinherglow.com.
By accessing our website or placing an order, you agree to these terms.
1. About Kinherglow
Kinherglow is an online jewelry store operated by:
Yiwu Qinghe Jewelry Co., Ltd.
We provide fashion jewelry products, including earrings, necklaces, hair accessories, and related accessories.
2. Website Use
By using our website, you agree to:
- Provide accurate information when placing an order;
- Use the website only for lawful purposes;
- Not interfere with the operation or security of our website.
We reserve the right to refuse service, restrict access, or cancel orders when necessary to protect our customers, business, or website operations.
3. Product Information
We make every effort to ensure that product descriptions, images, pricing, and availability information are accurate.
Because product colors may vary depending on screen settings, lighting conditions, and individual device displays, the actual product may have slight differences from images shown online.
Please review product details, materials, dimensions, and care instructions before purchasing.
4. Orders and Payments
When you place an order through Kinherglow, you agree to provide accurate billing and shipping information.
All orders are subject to availability and payment verification.
We reserve the right to cancel or refuse orders in cases such as:
- Incorrect pricing or product information;
- Suspected fraudulent activity;
- Product availability issues.
If an order is canceled after payment has been received, a refund will be issued to the original payment method.
5. Shipping
Orders placed on Kinherglow are processed and shipped within the United States through our professional U.S. fulfillment partner.
Shipping costs, processing times, and estimated delivery information are described in our Shipping Policy.
Customers are responsible for providing accurate shipping information during checkout.
6. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review our return requirements, eligibility conditions, and refund process before submitting a return request.
7. Intellectual Property
All content on this website, including but not limited to:
- Brand name;
- Logos;
- Product images;
- Website content;
- Text and graphics;
is owned by or licensed to Kinherglow and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
Kinherglow is not responsible for delays, interruptions, or issues caused by circumstances outside our reasonable control, including carrier delays, weather conditions, or third-party service interruptions.
To the extent permitted by applicable laws, our liability is limited to the amount paid for the relevant order.
9. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with the updated date. Continued use of our website after changes are posted means you accept the updated terms.
10. Contact Information
If you have questions regarding these Terms of Service, please contact us:
Brand: Kinherglow
Operating Company:
Yiwu Qinghe Jewelry Co., Ltd.
Email:
info@kinherglow.com
Phone:
+1 (279) 205-1563
U.S. Customer Service Address:
490 Post St, Ste 500
San Francisco, CA 94102
United States